Overview of Policy:

At Essential Oil Boxes, we’re dedicated to making sure our clients are happy with the products we offer. If, for any reason, you are not entirely happy with your purchase, our refund and return policy is intended to provide you with a clear explanation of the procedure.

Eligibility for Returns:

Within 5 days after the original purchase date, products must be returned. Items that are returned must be in their original condition. Products that have been personalized or customized cannot be returned. 

Procedure for Returns:

To begin a return, please get in touch with our customer support department at Insert Contact Information. Please package the item securely and include any supplemental materials or accessories as soon as you receive them. The package should be sent to the following address: Return Address Here. Since we can not be held accountable for misplaced return packages, we advise using a trackable shipping service.

Returns:

We will handle your refund after we receive and review the returned item. Refunds will be sent to your account using the original payment method within 15 working days. Shipping costs are not refundable except in the case that an item is faulty or defective.

Exchange

Please use the return procedure and place a new order for the desired item if you would like to swap a product.

Items that are flawed or incorrect:

Kindly notify us within 7 days of receiving the item if it is damaged or inaccurate. You will be eligible for a replacement or a complete refund, which covers the cost of shipping.

Limitation:

If an item is discovered to be damaged or mistreated, Essential Oil Boxes has the right to deny a return or exchange. This policy could change at any time without notice.

Contact Details :

For any inquiries or worries about our Return and Refund Policy, please get in touch with our customer service department at Insert Contact Information.